Frequently Asked Questions

1. What is the purpose of this site.

This site is designed to help you with your photocopier/printer. To help you with the small problems that sometimes arise from using your copier.

2. How can I purchase a new or refurbished copier.

As this is the main support site for KPS Business Solutions Ltd you can visit our main website at www.thekpsgroup.co.uk for all your sales needs.

3. Where can i get the latest drivers for my device.

On the left there are direct links to all the manufactures websites that we currently sell and support. These open in a new window and should take you direct to the driver page of each manufacturer.

4. I have a problem with my KPS account who can I contact.

Please call 01622 699390 in office hours and one of our team will help you to sort out your issue.

5. I have a machine which is not on contract with KPS, can you fix it.

Yes KPS can fix your problem. We have a highly trained team of mobile engineers all equipped with the latest tools and laptops to assist them in fixing your issue. We boast a 95% first time fix rate and an average response time of 3 hours. Please call 01622 699390 and we can give you an over the phone quote.

6. Can you sell me some toner for my machine.

Yes just give us the details and we can give you a price over the phone including delivery to your office. We can supply all your toner and ink needs at very competitive prices why not call us.